Tag: Apple

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national politics & policies

The Apple of Their Own Eyes

“Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it,” President Obama recently told an audience. “I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t.”

Acknowledging the many problems that popped up in last week’s rollout of the online healthcare exchanges, Health and Human Services Secretary Kathleen Sebelius offered, “[H]opefully you’ll give us the same slack you give Apple.”

Let’s review. Apple fixed its problem. And customers continued to voluntarily purchase its products.

That’s where the president’s and the secretary’s analogy badly breaks down. Obamacare’s problems are myriad and metastasizing … and hardly being fixed.

Even Obamacare enthusiasts Ezra Klein and Evan Soltas, writers of The Washington Post’s “Wonk Blog,” objected to the ridiculous comparison between Apple and Obamacare in a story headlined, “Obamacare’s Web site is really bad”:

The Obama administration doesn’t have a basically working product that would be improved by a software update. They have a Web site that almost nobody has been able to successfully use. If Apple launched a major new product that functioned as badly as Obamacare’s online insurance marketplace, the tech world would be calling for Tim Cook’s head.

The differences between Apple and Obamacare hardly end there. Did I mention that no one is forced to buy Apple products?

This is Common Sense. I’m Paul Jacob.

Categories
free trade & free markets too much government

Biting the Apple

Apple is on trial for refusing to pretend that the company has done something wrong.

In 2009, Apple invited five major publishers to sell e‑books through the forthcoming iPad, on the basis of the “agency model.” The publishers would set the prices, Apple would take a 30% cut. Apple also required that the e‑books not be sold more cheaply elsewhere.

The publishers were happy to agree because Amazon had been buying new e‑books wholesale and steeply discounting them, sometimes at a loss to itself, in order to sell them at $9.99. In the eyes of the publishers, this price seemed too low a benchmark. Apple’s deal gave them new clout in negotiating with Amazon.

The government says average book prices rose in the wake of this “conspiracy.” Apple says prices declined. It’s irrelevant.

To charge a price that some persons dislike violates nobody’s rights. Nor does stipulating terms of contract that a prospective partner dislikes and may reject. Anti-​trust law has nothing to do with justice. It’s a bludgeon that some businesses — in conspiracy with the government — use to thwack competitors.

No violation of anyone’s rights has even been claimed in this case, let alone established. Yet five innocent parties have been forced to pay tens of millions to the government and accede to curtailment of their right to contract. And Apple, having refused to be bullied, must defend itself in court.

That’s the crime, and government officials are the ones committing it.

This is Common Sense. I’m Paul Jacob.

Categories
free trade & free markets media and media people

Apple Abjectly Apologizes for Arrogance

Apple is a huge company, selling gadgets around the world. One of its biggest markets turns out to be China, which is also a supplier of many components. And working within a quasi-​capitalist/​quasi-​post-​communist dictatorship does have its problems.

Yesterday we learned that Apple’s head honcho, Tim Cook, has openly apologized to Chinese consumers.

He did it under pressure … from China’s state-​run media.

The non-​paranoid way of looking at this is that Apple has fallen down on the job of Chinese consumer support. The company’s 17,000 outlets, including eleven Apple-​branded stores, just do not service consumer complaints well enough.

This may be true.

But the pile-​on by the media looks a little different than, say, the piling-​on by America’s media against successful companies here. It has the odor of concerted plan, “commandment from on high.”

And it is well known that China — which tries to plan its economy as much as humanly possible, with the iron fist of totalitarian law — when it gets really serious, gets serious indeed.

So, Tim Cook’s abject apology echoes not so much Apple’s rare apologies in America, but the apologies made by targets of China’s Cultural Revolution, a generation or two ago, at least if the BBC has it right:

State broadcaster CCTV and the state’s flagship newspaper, People’s Daily, had portrayed Apple as the latest Western company to exploit Chinese citizens.

Last week the paper ran an editorial headlined: “Strike down Apple’s incomparable arrogance.”

Even Apple’s (or Microsoft’s) critics in the West don’t sound that strident.

For the record, I have complaints with all gadgets, all systems, all suppliers. I can truly be nonpartisan on this.

And this is Common Sense. I’m Paul Jacob.

Categories
free trade & free markets

Inventing Objections

The Times published a wispy report on how Samsung has announced not that they are about to release a “smart watch” — a watch with computer functions — but only that they are working on one. Presumably, Samsung hopes to preclude the notion that the company is simply copying Apple, which is rumored to be developing a smart watch.

One reader — call him Mr. X — claims to be “saddened” by this evidence of market rivalry. He feels it’s “sad to witness” both Samsung’s alleged copying of Apple (or of other companies already making smart watches) and Apple’s forthcoming attempt to “force” smart watches on us.

Perhaps unbeknownst to himself, X’s lament implies that the whole market process is a continuous tragedy, only occasionally interrupted when sweeping novelty comes along.

Not so.

How often is a major new product category invented, after all? Farmers sell wheat — must they offer a new strain of wheat for their efforts to be valuable? What about napkin manufacturers? Car makers? Computer makers? Should we shed tears when anybody competes with anybody else in the same decades-​old or centuries-​old product category?

Inventions are great. But not everything on the shelf must be a brand-​new kind of product to be well made and worth getting. Incremental improvements matter too. If companies took X’s complaint seriously, their ability to provide goods and services would be thwarted.

What we want from the “competition” is usually not “the new” but the slightly better, or the substantially less expensive.

Capitalism owes its essence to copycats as well as innovators.

This is Common Sense. I’m Paul Jacob.

Categories
media and media people

Pogue Privacy “Paranoia”

Apple customers recently learned that the cellular versions of their iPhones and iPads are storing detailed tracking information about users in an unencrypted format.

Ace New York Times tech reviewer David Pogue belittles anyone concerned about the threat to privacy. He himself has “nothing to hide,” lacks the “paranoid gene.” In conclusion, “So what?”

Chiming in online, reader “Diana” avers that “Privacy is dead. It is time to get over it” — a familiar yet incoherent sentiment which assumes that privacy is an all-​or-​nothing commodity.

If there were a spate of break-​ins in a neighborhood, would anyone feel justified in blithely asserting, “Security is dead. It is time to get over it”? Would you be making a pointless fetish of security by continuing to lock your front door or improving the lock? Should everyone suffering under dictatorship be instructed that their freedom is dead, get over it?

The costs of breaching privacy can be minor or great. With respect to unencrypted and archived tracking data, the practical costs of the vulnerability may be zero until the wrong person with the wrong motive exploits it. The danger may be a lot greater in other countries.

It’s appropriate to debate how great an apparent threat to privacy may be, and the best way of countering that threat. But it is wrong to assume that institutionally persistent but unnecessary assaults on personal privacy are either irreversible or silly even to notice.

This is Common Sense. I’m Paul Jacob.

Categories
general freedom national politics & policies

Greater Eloquence

Last week, two major speeches caught our attention.

Barack Obama wagged his finger at the Supreme Court and orated in front of Congress. He said the state of the union is sound.

Apple’s Steve Jobs gave the other big speech, presenting the new iPad, a portable device that accesses the Web, allows users niftily to buy and read e‑books, and much more. 

Which speech will usher in real change? 

Both have their critics. Many people no longer trust Obama, whether he’s pushing more government or a freeze. And many folks second-​guess Apple’s newest project, despite Jobs’s spectacular success record. 

For my part, I don’t buy Obama’s agenda. But I probably won’t buy an iPad, either. I tend to regard even the best new tech breakthroughs as just more vacuum cleaners. They really do suck … one’s time, anyway.

But to succeed, Apple doesn’t need my excitement. Just enough from others. 

Early in each of Apple’s revolutions, it was hard to prophesy success, with certainty. 

The neat thing about a possible neo-​Gutenberg Age of tablets, e‑books and virtual libraries is that I will still be able to read a normal book. One the other hand, if Obama gets his way, his policies will, willy nilly, crowd out better ones.

Still, it’s heartening to realize that to most of us the eloquence of a revolutionary thing means more, now, than the eloquence of any politician.

This is Common Sense. I’m Paul Jacob.